Quality

Mirora's Quality Policy as set forth by our top management in line with our objectives seeks:

  • to understand the expectations and needs of all "parties" defined in the Quality Manual, to ensure highest level of customer satisfaction by meeting their needs,
  • to be a company that is aware of the importance of translation and related services, keeping up to date, and constantly aiming to improve the quality of our services,
  • to ensure that our employees assume more responsibility, to allow their personal development, and to make sure that all our staff play efficient roles in our QMS,
  • to enhance the quality of services with our suppliers, and to establish open communication channels for customer satisfaction,
  • and to actualize Mirora's strategic targets through risk and opportunity assessments.