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Quality

What We Care About Most

At Mirora, we are guided by a set of values that shape how we work, how we collaborate, and how we serve our clients. These principles keep us grounded, reminding us of what truly matters, both in our work and in the way we treat each other.

Honesty at the Core

We believe that trust begins with honesty. Whether we’re working with clients, partners, or our own team, we value open and straightforward communication. We don’t shy away from the truth, because we know that real trust is built through transparency.

People Matter

Our team is the heart of Mirora. We focus on creating an environment where our people feel valued, heard, and supported. By sharing knowledge and being transparent about our decisions, we build a sense of mutual respect and responsibility. Together, we grow stronger.

Stronger Together

We’ve learned that when we come together, we can face any challenge. Mirora is built on collaboration and teamwork. We don’t believe in leaving anyone behind or relying on individuals to carry the weight alone. We’re here to support one another, every step of the way.

Clients Come First

Our clients’ satisfaction is what keeps us going. We do our best to listen, understand their needs, and deliver solutions that make a real difference. If something isn’t right for our clients, it isn’t right for us. Their happiness is what drives us to do better.

Commitment to Quality

We take our work seriously and that means holding ourselves to high standards. For us, quality isn’t just about delivering great results—it’s about caring enough to make sure everything we do reflects the effort and attention it deserves. We believe in doing things well, even if it takes extra time.

Always Learning, Always Growing

We know that there’s always something new to learn. At Mirora, we try to stay curious, open to new ideas, and ready to adapt. The world is always changing and we believe that by staying open to growth, we can keep improving and providing better services to our clients.

Mirora Translation
  • Mirora’s Quality Policy as set forth by our top management in line with our objectives seeks
  • To understand the expectations and needs of all “parties” defined in the Quality Manual, to ensure the highest level of customer satisfaction by meeting their needs in accordance with the respective legal provisions and any other requirements, and
  • to be a company that is aware of the importance of translation and related services, keeping up to date, and constantly aiming to improve the quality of our services, and
  • To ensure that our employees assume more responsibility, to allow their personal development, and to make sure that all our staff play effective roles in our QMS, and
  • To enhance the quality of services with our suppliers, and to establish open communication channels for customer satisfaction, and
  • To actualize Mirora’s strategic targets through risk and opportunity assessments.

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